GOZAN HOTEL & SERVICED APARTMENT Higashiyama Sanjo

Very spacious and clean rooms, really good quality and friendly personnel. They all speak english if necessary.

Gozan is a unique, comfortable, welcoming property in the best location, transportation everywhere, short walk to Gion, tons of restaurants, the market, scenic river & river walk. The property is spotless. The beds are comfortable. We chose the best place to stay while on our extended trip to Kyoto. The lobby included free water, coffee, tea. We felt at home at Gozan. All front desk employees are very good and accommodating. However, we must give special recognition to ‘Axe’ at the front desk. Axe was exceptional in his professionalism, friendliness, and excellent proficiency with the English language. He was knowledgeable and always helpful. Axe was enjoyable to interact with and an absolute pleasure to see at the front desk. He is an asset to Gozan, definitely, and we thank him for making our stay even more enjoyable. Because I read negative reviews…Regarding the breakfast in the next door cafe, we used the coupons but paid a little extra for a latte or cappuccino, as the regular included coffee was not the best. Our room had a kitchenette with a good size refrigerator and microwave - so fruit, nuts, seaweed we stock up on anyway when traveling. Gozan was the perfect base for us to comfortably experience Kyoto and beyond. We took buses easily for trips to temples, Miyajima off Hiroshima, Miyama, Uji, Amanohashidate, Ine Bay, biking through Asuka Village (lovely) etc etc. We would stay at Gozan again. Thank you everyone at Gozan, and thank you, Axe.

The location of the Gozan Hotel is in a great location between downtown Kyoto and the Gion district. It is within walking distance of both. There are also subway stations close by. The staff speak good English and are very helpful and friendly. It is great value for money, our room was a good size with a mini kitchen and free use of washing machines. Chion - In temple is a beautiful temple and if you go on dark it has a special light show on. Download Japan Rail Navitime App. It makes negotiating the trains in Japan easier. Klook is also great for booking activities and the Shinkansen train.

We had three different rooms on different floors over our 6 nights stay due to prior bookings. All rooms very clean and all facilities worked well when understood. The Japanese themed room with rooftop outside garden was nice but the floor futon bed was a little more than this Koala could bear; happy for the room change. The staff, particularly Axe were most friendly and happy to assist with our holiday endeavours.

Lovely staff with the best English that we encountered in our entire trip. Very welcoming and efficient check in. The room was very comfortable and it was nice to have the mix of Japanese and western style decor. It felt modern and we were very comfortable for our stay. The room was bigger than most of the hotels we stayed in. The bus stop and subway station are very close and it’s just a short walk to excellent restaurants and a longer one across the river to the main shopping area. We appreciated the dark blinds that could be pulled down to stop the sun coming through the screen in the morning. I liked leaving my key at the front desk when we went out because it meant that I didn’t have to dig it out of the bottom of my handbag when I arrived back. I wish I could leave the key in other places that I’ve stayed.