GOZAN HOTEL & SERVICED APARTMENT Higashiyama Sanjo

The reservation we made included breakfasts which were served at a little coffee shop next door. In the morning this coffee shop also attracts passersby who are not hotel guests. The staff are very polite and helpful. We asked the front desk to make a taxi reservation to take us to Kyoto Station after we check-out in the morning. Both taxi driver and front desk staff on duty were waiting for us when we made it to the front desk actually five minutes before the pickup appointment. The driver was in black suit and had white gloves (the gentleman is from MK Taxi). He was very professional and handled our suitcases for us very efficiently. I enjoyed my stay at the hotel and will be glad to recommend others to spend time at the hotel.

Gozan is a unique, comfortable, welcoming property in the best location, transportation everywhere, short walk to Gion, tons of restaurants, the market, scenic river & river walk. The property is spotless. The beds are comfortable. We chose the best place to stay while on our extended trip to Kyoto. The lobby included free water, coffee, tea. We felt at home at Gozan. All front desk employees are very good and accommodating. However, we must give special recognition to ‘Axe’ at the front desk. Axe was exceptional in his professionalism, friendliness, and excellent proficiency with the English language. He was knowledgeable and always helpful. Axe was enjoyable to interact with and an absolute pleasure to see at the front desk. He is an asset to Gozan, definitely, and we thank him for making our stay even more enjoyable. Because I read negative reviews…Regarding the breakfast in the next door cafe, we used the coupons but paid a little extra for a latte or cappuccino, as the regular included coffee was not the best. Our room had a kitchenette with a good size refrigerator and microwave - so fruit, nuts, seaweed we stock up on anyway when traveling. Gozan was the perfect base for us to comfortably experience Kyoto and beyond. We took buses easily for trips to temples, Miyajima off Hiroshima, Miyama, Uji, Amanohashidate, Ine Bay, biking through Asuka Village (lovely) etc etc. We would stay at Gozan again. Thank you everyone at Gozan, and thank you, Axe.

Great location - modern room (albeit small). Walking distance to Gion, subway and JR stations (which is great if you’re interested in daytrips, quick walk across the River to the hustle and bustle - could even walk to Takashimaya food court to stock up for breakfasts. A bit tight to cook meals but doable. Staff were amazing - complimentary coffee, a few toiletries and bottled water (which was a lifesaver in the unseasonably warm weather). The best shower we had in Japan so far. Easy walk to the meeting point for our food and sake tour as well as to Nashiki market. Don’t be fooled though, wear your most comfortable walking shoes - you’ll be doing a lot of it.

This hotel was fantastic. It had great design, the double room was very spacious for me, and I’m a large person. I was worried it would be cramped, but it ended up being perfect. Not having a tub was OK, because of the spa facilities, which were amazing. I loved almost everything about this hotel.

Location, near downtown and Gion and close to a metro and urban train station which meant I didn't need to use the chaotic main train station to get to Nara and Osaka. Comfortable room, washing machine with free detergent, friendly helpful English speaking staff, free tea and coffee and various amenities available in the lobby.